Get in Touch

We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday). If you need urgent help with one of our calculators, please mention "urgent" in your subject line.

We're honest about our approach: we don't personally test every e-bike. Instead, we use a comprehensive research methodology that analyzes hundreds of owner reviews, manufacturer data, and industry reports. Learn more about our process on our About page. If you have questions about specific bikes, feel free to ask!

Absolutely! Tell us about your needs (commute distance, terrain, budget, riding style) and we'll point you to the most relevant guides and calculators. We can also help you understand our comparison framework and how to use it for your specific situation.

We appreciate corrections! Please email us with the specific page URL, what's incorrect, and the correct information (with a source if possible). We update our content regularly and take accuracy seriously.

Yes! We're happy to discuss e-bike trends, our research methodology, or the data behind buying decisions. Select "Other" in the contact form and tell us about your project.

We provide research and buying guidance, but we don't sell bikes directly or provide warranty support. For technical issues or warranty claims, please contact the manufacturer or retailer where you purchased your e-bike. We can help you find their contact information if needed.

Yes, we work with e-bike manufacturers, retailers, and related businesses on partnerships that align with our editorial independence and provide value to our readers. Select "Business Partnership" in the contact form to start a conversation.